Welcome at the Association Verkehrsopferhilfe e. V. (VOH), an institution of German motor liability insurers.
VOH helps road accident victims in its function of Guarantee Fund in the case of accidents occurring in Germany which are caused by unidentified or uninsured motor vehicles or in which the car is used intentionally and unlawfully as a “weapon” or where the motor liability insurer becomes insolvent.
Claims for the tragic events in Munich and Magdeburg can be filed with different authorities.
In the case of MUNICH, please register your claims at the following e-mail address. Please include -if known- the licence plate number of the perpetrator’s vehicle and a brief description of your injuries/property damage.
muenchen@verkehrsopferhilfe.de
In the case of MAGDEBURG, please contact the following e-mail address, quoting the file number 407-31-25102122-5
E-mail: ruv@ruv.de
Phone: 0800 533 1111
Furthermore, VOH helps road accident victims in the case of accidents occurring abroad in its function of Compensation Body according to the 4th EC Motor Insurance Directive.
The final claim handling takes place on behalf of VOH either through motor liability insurers authorized in Germany or through claims settlement agencies granted substitute power of attorney by these.
